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Review Time
I’m extremely disappointed with BC.Game. My withdrawal has been suspended without any reason, despite my account being fully verified. I’ve contacted support multiple times and received no clear response or timeframe for resolution.
This is unacceptable. I’ve followed all terms, provided all documentation, and still can’t access my winnings. Transparency and fair treatment are essential in online gaming — unfortunately, BC.Game is failing both.
I urge BC.Game to release my funds immediately or provide a legitimate reason for withholding them. If not resolved soon, I will escalate this to licensing authorities and other consumer platforms.
Hi Sidharth,
We’re sorry to hear about the trouble with your withdrawal. Please be advised that withdrawals can be suspended for various reasons, not just KYC issues. These can include policy violations, password changes, and other factors. Please rest assured that we take your concerns seriously and are committed to resolving this as quickly as possible.
To help us investigate, kindly email us at recovery@bcgame.com using your registered email address. This will allow us to locate your case and expedite the review of your withdrawal status.
Best regards,
BCGAME
Go away from this site! This what hapend me here i didnt see in 30 years of betting! Someone enter in my account, play Casino games, and on end take money down in 3 transfers! I just receive mail, that some datas was successfully changed! Now i cant in account!
Support is unpossible to receive, they have no mail on site, i cant in account, so i cant also in live chat support!
Hi Top,
We're very sorry for your experience and take security issues seriously. Please email us at recovery@bcgame.com, using your registered email, and share a brief description of the issue. We’ll investigate immediately.
We're here to help and committed to resolving this quickly.
Regards,
BCGAME
Never deposit in INR on bc, INR vendors are fraud here, most of the time they denied to receive amount or after ticketing resolution will be inaccurate detail provided. Guys dont trust bcgame for fiat transactions.
"Hi Consumer,
We appreciate you taking the time to leave a review.
At BC. GAME, we take immense pride in the trust and integrity of our vast community of players. We want to emphasize that our commitment to responsible gaming extends to the strict adherence to territorial restrictions, which are clearly defined in our comprehensive Terms of Service. Responsible gaming is a core value for us, and we urge all our players to approach their gaming experience with mindfulness. It's crucial to acknowledge that wins and losses are inherent aspects of gaming, influenced by factors such as your game session, strategy, and objectives. Just like any form of gambling, there are inherent risks involved, and we stress the importance of gambling within your financial means and capabilities.
Regarding your concerns about scam, we take such allegations very seriously. We want to assure you that we do not manipulate the RTP of any of our games in any way. We collaborate exclusively with reputable providers who adhere to stringent regulations, ensuring that all our games maintain the highest RTP settings. Furthermore, we make it possible for all bets placed on our original games to be verifiable. To better assist you and address any outstanding issues, we kindly request additional information from you.
Regards,
BC. GAME"
Llevo 2 días para que me hagan el depósito de mis 2 retiros y me dan solo respuestas generadas por la IA.
Nada concreto.
Ojalá hubiera alguna manera de denunciarlos
Dear Customer,
Thank you for reaching out to us.
To better assist you with your issue, we kindly ask that you provide us with the relevant information or supporting documents related to your inquiry. Having complete and accurate details will help us resolve your concern more efficiently.
Please reply to this message with the requested information at your earliest convenience. If you have any questions or need help with what to include, feel free to let us know.
We look forward to your response.
Best regards,
BC.GAME Team
Need to reset my 2 factor authentication and they won't respond to my email
Dear Customer,
Thank you for reaching out to us.
To better assist you with your issue, we kindly ask that you provide us with the relevant information or supporting documents related to your inquiry. Having complete and accurate details will help us resolve your concern more efficiently.
Please reply to this message with the requested information at your earliest convenience. If you have any questions or need help with what to include, feel free to let us know.
We look forward to your response.
Best regards,
BC.GAME Team
DO NOT PLAY HERE! I don't even know where to start with how much trouble I have had with them..I can say that it is definitely a scam. The algorithm they use and payment tiers in their scripts, all bad news, it's just basically a large sniper bot controlling how much you can win based on how much you deposit each time. although you can win SOME money and cash it out sometimes, but their games have nothing to do with luck.. They haven't responded to me in weeks and have blocked my account, I have no idea even why and I still have money in there (and it just happens to be during this week that I get the bonus money, which is also just a total lie stupid that they only give you a bonus of like a dollar after betting like $10k) I don't see any and customer service simply will not reply matter what I do. if I move around that thing I would like to expose them so it can be liable for this total scam. they say that they're playing is fair over and over and I'll admit that it's fair if you play a couple million games but it's very obvious that there's something else going on. Also they say that you can just reach support but you cannot reach support you cannot get a hold of anybody they do not respond to emails and do not respond at all.
Hi Consumer,
We appreciate you taking the time to leave a review.
At BC. GAME, we take immense pride in the trust and integrity of our vast community of players. We want to emphasize that our commitment to responsible gaming extends to the strict adherence to territorial restrictions, which are clearly defined in our comprehensive Terms of Service. Responsible gaming is a core value for us, and we urge all our players to approach their gaming experience with mindfulness. It's crucial to acknowledge that wins and losses are inherent aspects of gaming, influenced by factors such as your game session, strategy, and objectives. Just like any form of gambling, there are inherent risks involved, and we stress the importance of gambling within your financial means and capabilities.
Regarding your concerns about scam, we take such allegations very seriously. We want to assure you that we do not manipulate the RTP of any of our games in any way. We collaborate exclusively with reputable providers who adhere to stringent regulations, ensuring that all our games maintain the highest RTP settings. Furthermore, we make it possible for all bets placed on our original games to be verifiable. To better assist you and address any outstanding issues, we kindly request additional information from you.
Regards,
BC. GAME
My account crypto tip permissions were suspended by BC.Game, for reasons I do not know. But, I checked the FAQ page and got to know that an Advanced KYC Verification is required to remove this barrier, which I subsequently did. It was mentioned on the Advance Verification page that it would take 1 week to verify my submission. It has been 1-2 weeks already post my verification and it still shows "pending review". I contacted the support regarding this and have not got a reply after 24+ hours of waiting. I understand that you guys require KYC for certain cases but I don't understand why the Support team is not replying after 24+ hours on a WEEKDAY to understand and clear my queries. I have around 500+ USDT on this account, and am a loyal customer to BC.Game. This is ABSOLUTELY UNNACCEPTABLE.
Please give me a timeline on when the Support Team will reply on my Query.
If you're thinking of depositing money here, DON'T DO IT. The customer support is absolutely horrendous, and their service is nothing short of a scam. I deposited money two months ago, lost access to my account, and have received zero help since then. I’ve provided all the necessary details to back up my case, but they either ignore me completely or send generic, unhelpful responses that clearly show they haven’t even read my issue.
I’ve tried reaching out multiple times, but they just stop responding or send completely irrelevant responses. It’s almost as if they’re actively trying to avoid helping their customers.
The entire process feels like a scam from start to finish. If you value your money and peace of mind, do yourself a favor and stay far away from this site.
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