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I think they are trying to joke us. When I withdrawn the amount it got deducted from my game wallet but received only 1 rupee in my bank account. What is this shit.
Hi Divyam,
Thank you for sharing your experience. We're very sorry about the withdrawal issue we understand how frustrating it must be. Please reach out to recovery@bcgame.com with your transaction details so we can investigate and resolve this for you as soon as possible.
We appreciate your patience and are here to help.
Best regards,
BC.GAME
This is my experience with this site, it's been 13 days chasing the support team to get my winning amount, they are some kind of robots who doesn't understand the issue, I have raised three tickets already but all they did , answering same thing that money is credited to my account, I have given all the proofs including live video and bank statement, but their IQ level is really low and replying as a robot. Here is the details of my withdrawal. I will never ever want to recommend or play in this site anymore.
This is what customer care is saying
We would like to inform you that the merchant has thoroughly investigated your order and has provided the final result. As such, we are unable to create any additional tickets as the investigation has concluded. Please contact your bank for further assistance. So they trust their merchant and not the players after giving live proof and bank statements . Worst experience
My id -63968852
F-1828127374781258651
Hi Raman,
We’re truly sorry to hear your fiat withdrawal hasn’t arrived we understand how frustrating that is. To resolve this quickly, please email your deposit details to recovery@bcgame.com so our team can assist you directly.
Thanks for your patience we’re here to help however we can.
Best Regards,
BC.GAME
My deposit not received in my wallet very bad and fake game
Hello Customer,
We’re really sorry to hear that you're facing issues with your deposit. We understand how frustrating this can be, and we’d like to help resolve this as quickly as possible. Could you please confirm with us further with the email ? This will help us investigate your case as soon as possible.
BC.Games has been the most unreliable and frustrating platform I’ve dealt with. Deposits get stuck or frozen, withdrawals take forever, and their customer service is the worst I’ve experienced — slow, unresponsive, and completely unhelpful.
Dear Customer,
Thank you for reaching out to us.
To better assist you with your issue, we kindly ask that you provide us with the relevant information or supporting documents related to your inquiry. Having complete and accurate details will help us resolve your concern more efficiently.
Please reply to this message with the requested information at your earliest convenience. If you have any questions or need help with what to include, feel free to let us know.
We look forward to your response.
Best regards,
BC.GAME Team
hello, last year I won a large sum for me, I put 100 thousand rubles on withdrawal 3 times, they withdrew, but on the website it was indicated that they withdrew only 2 times and the money remained on the balance, technical support wrote that they would later withdraw these funds from the balance, at that time there were a million rubles, the withdrawal was blocked, I waited a little, nothing was withdrawn and I continued to play and won four million rubles, and what do you think, access to the account immediately became unavailable, they wrote to the mail that due to a technical error your account was blocked
name on the site Xglombzdroac
Dear Customer,
Thank you for reaching out to us.
To better assist you with your issue, we kindly ask that you provide us with the relevant information or supporting documents related to your inquiry. Having complete and accurate details will help us resolve your concern more efficiently.
Please reply to this message with the requested information at your earliest convenience. If you have any questions or need help with what to include, feel free to let us know.
We look forward to your response.
Best regards,
BC.GAME Team
мошенники! заблокировали мой аккаунт и не возвращают деньги, я прошел полную верификацию, мне сказали ждать 10-15 дней, прошло уже больше 1 месяца, нет ответа на почте, а чат поддержки вообще не работает!Будьте осторожны это СКАМ!
Dear Customer,
Thank you for reaching out to us.
To better assist you with your issue, we kindly ask that you provide us with the relevant information or supporting documents related to your inquiry. Having complete and accurate details will help us resolve your concern more efficiently.
Please reply to this message with the requested information at your earliest convenience. If you have any questions or need help with what to include, feel free to let us know.
We look forward to your response.
Best regards,
BC.GAME Team
2019 until 2025 tidak ada kemajuan menggunakan platform BC Game, mereka bisa-bisanya mengambil keuntungan yang luar biasa, sungguh tidak manusiawi, banyak orang tumbang di BC Game, saya pikir anda profesional dalam membagikan kemenangan kepada pemain di seluruh dunia, mungkin saya adalah salah satu dari ribuan pengguna BC Game, yang menghabiskan waktu demi untuk merubah nasib, saya tau ini gambling, tapi perhatikan anda tinggal duduk melihat angka masuk setiap harinya, tak pedulikan nasib para pemain yang sudah mempercayai anda sebagai platform casino. Kemenangan sifatnya sementara namun kekalahan itu pasti. Saya sedih sekali mengapa BC Game tidak melihat itu. Semoga saya selalu diberikan kesehatan.
Dear Customer,
Thank you for reaching out to us.
To better assist you with your issue, we kindly ask that you provide us with the relevant information or supporting documents related to your inquiry. Having complete and accurate details will help us resolve your concern more efficiently.
Please reply to this message with the requested information at your earliest convenience. If you have any questions or need help with what to include, feel free to let us know.
We look forward to your response.
Best regards,
BC.GAME Team
I recieved 2$ bonus, i needed to wager 60$ on slots which is Okay. I asked on support what happens if i win more And complete wagering requirements. They told me that i can withdraw up to 15.04$ from the bonus, but when i completed it, i recieved only 2$. So Bc.game support lies and missleades you. Strongly dont recommend, the bonuses are huge scam
Hello Customer,
Thank you for your feedback, and we're truly sorry to hear about your experience.
It seems there may have been a miscommunication regarding the bonus terms, and we understand how that could be frustrating. Please rest assured that all of our bonus rules are clearly published and designed to be fair and transparent for every user.
We would love to take a closer look at your case and assist you further. Kindly provide us with your registered email address , and our team will be happy to investigate this for you.
We value your experience and hope to resolve this as soon as possible.
I’ve been a BC Game customer (User ID 71796582) since early 2025, and despite meeting every wagering requirement for two separate bonuses, my funds remain locked—and support refuses to lift my restrictions or release my free bets.
200% “LCFC” Free Bet: I completed the required 10× rollover entirely on sports markets on April 19, yet the bonus is still “Ongoing” and locked. Support insisted I hadn’t wagered enough—even though my account history shows ten qualifying bets.
Agents repeatedly tell me I must “lift my restriction” without ever explaining what that means or how to do it.
Sports Betting Block: On April 18, my account was suddenly blocked from placing ANY sports bets. A ticket was opened, but after 24 hours there’s been no update or timeline for resolution.
BC Game’s own Terms of Service promise instant release of bonus funds once wagering is complete. I’m left unable to play or withdraw. Proceed with extreme caution: if you value getting what you’ve been promised, look elsewhere.
Hello Customer,
We’re sorry for the negative experience you had with BC.GAME.
We pride ourselves on the integrity and trust of thousands of players within the BCGame community.
The locking of an account only occurs in instances of extreme abuse.
I can see that the decision has been made in your case, but I have sent a message to see if I can help further.
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