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Gastei muito dinheiro na bc game e o dia que ganhei 340 mil reais eles bloquearam minha conta. Depois de abrir reclamação no IBAS liberaram o acesso a conta mas o dinheiro não estava mais lá. Disseram que eu usei o saldo. Pois está tudo gravado e estou entrando com processo através da intermediadora de pagamento porque eles não tem cnpj no Brasil. Mas nem que eu morra eu vou recuperar esse dinheiro que roubaram
Hi Naiana B Demidio,
Thank you for taking the time to leave a review.
BC.GAME does not automatically lock or restrict accounts without reason and investigation. The restriction of accounts/withdrawals only occurs in instances of extreme abuse or if the situation warrants it.
To provide clarity on this matter, we encourage you to review our terms of service, which outline the guidelines and rules that all users must adhere to while using our website.
We take these matters seriously and conduct thorough investigations before taking any action.
I have requested further information from you to see if I can help.
Regards,
BC. GAME
1 estrelas porque nao tem como dar 0 Simplesmente chateado com a bc gamer , tinha um saldo de 179dolar na conta fiz o saque corretamente e o saque não caiu , fui tentar entrar na conta novamente pra ver o que aconteceu , simplesmente apareceu “ sua conta está em risco “ e não deixam eu entrar no site e nem me mandaram o meu dinheiro ! Quero o meu valor de 95 reais por gentileza
Hello,
Thank you for taking the time to leave a review.
We pride ourselves on the integrity and trust of our many thousands of players within the BCGame community.
The locking of an account only occurs in instances of extreme abuse and any promotion will be subject to withdrawal restriction if abused.
To better assist you and address any outstanding issues, we kindly request additional information from you. Please get in touch with our live support via https://help.bc.game/en/. Our 24/7 support team will help you.
Your cooperation is greatly appreciated.
Regards,
BC.GAME
Verificação impossivel! Eles pedem Passaporte, cartão de cidadão ou visto! Eu só tenho CNH e eles não aceitam, estou com o dinheiro retido. Preciso de ajuda.
Hi Israel Santos,
Thank you for taking the time to leave a review.
BC.GAME does not automatically lock or restrict accounts without reason and investigation. The restriction of accounts/withdrawals only occurs in instances of extreme abuse or if the situation warrants it.
To provide clarity on this matter, we encourage you to review our terms of service, which outline the guidelines and rules that all users must adhere to while using our website.
We take these matters seriously and conduct thorough investigations before taking any action.
I have requested further information from you to see if I can help.
Regards,
BC. GAME
BCGame_Misty sempre pronta em atender.
Thank you for sharing your positive feedback!
We're glad to hear that BCGame_Misty is always ready to assist you. If you need anything else, we're here to help. Enjoy your experience at BC Game!
Regards,
BC.GAME
Olá, venho aqui parabenizar e elogiar minha vip host " BCGame_Serenity " por seu trabalho e por sua honestidade por ser uma ótima HOST e saber lhe dá com os seus usuários tem um atendimento excelente , não demora nos responder e sempre com respostas concretas.
Eu particularmente foi uma das host que mais gostei por saber da atenção e sempre poder ajudar e saber compreender nos usuários da bc game .
Obrigado bcgame e obrigado BCGame_Serenity por poder fazer parte dessa equipe e tá sempre nos orientando da melhor forma possivel
Hi Todos Conectado,
Thank you for taking the time to share your positive experience with our VIP host! We are delighted to hear that you had such a great interaction. Providing exceptional service and personalized attention to our players is something we take great pride in.
If you have any more feedback or anything specific you would like to share about your experience, please feel free to reach out.
Thank you for being part of BC.GAME. Best of luck.
Regards,
BC.GAME
God bc , very good support
Hi Romiu,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our players.
If there is any additional feedback that can make us even better, please reach out to us.
Regards,
BC.GAME
Minha conta foi hackeado, ainda não consegui recuperar,já enviei email mas não responderam esse era o ID:2201502 nome takinaki
Hi,
Thank you for taking the time to leave a review.
First and foremost, we apologize for any inconvenience you experienced with our email or live support. Our team strives to provide timely and helpful assistance to all our users, and we regret that we fell short of meeting your expectations in this regard.
I have requested further information from you to see if I can help.
Regards,
BC.GAME
Tive a conta banida com saldo, suporte não respondem, falam que violei algum termo imaginário deles
We’re sorry for the negative experience you had with BC.GAME.
We pride ourselves on the integrity and trust of thousands of players within the BCGame community.
The locking of an account only occurs in instances of extreme abuse.
I can see that the decision has been made in your case, but I have sent a message to see if I can help further.
Site de ladrões.Ganhei 125$ e assim que ganhei e desbloquiei o valor de bonus removeram-me o dinheiro todo e dizem que ja prestaram toda a assistencia.Alguém faça alguma coisa para acabar com estes corruptos,malicisos no mundo do jogo online.
Hi there,
Thank you for sharing your experience — we’re truly sorry to hear how you feel.
Please know that we take all feedback seriously and are committed to supporting our users. We’ve just clicked the “Request Information” button to better understand your situation. Once we receive your details, we will recheck your case thoroughly.
At BC.GAME, we only take actions such as fund removal or account restrictions in cases of clear and extreme abuse of our bonus or platform policies — and always in accordance with our Terms of Service. These measures are never taken lightly.
We’re here to assist you and will gladly look into this further once we receive the requested information. Thank you for your patience and cooperation.
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