BC.GAME

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1.2
1.2 from 650 Reviews and Ratings
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5

650 Reviews

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F-1828497645506538160

Order Details:
Deposit Amount: 300 INR
Order ID: F-1828497645506538160
Status: Processing
Created Time: 04/04/2025, 21:27:22

Worst service even after week my deposit showing still processing and never connect to customer service some bot replying always

1
Date of experience: Apr 04, 2025

Hi Shadi Muhammed,

Thank you for your feedback, and we’re truly sorry about the delay with your fiat deposit. We understand how frustrating this can be and appreciate your patience.

To help us look into this further, please send your deposit details to our email support team at recovery@bcgame.com. We'll investigate right away and work to resolve the issue as soon as possible.

Best regards,
BC.GAME

Dear BC team,

Dear BC team,

I apologize for my actions, which I recognize are wrong and against your rules. I understand that I need to stop creating multiple accounts and depositing money into them. I notice that all of those accounts I created have been blocked, which I expected.

I have been trying to get your attention to help me withdraw the money from those accounts. I know you can assist me with this, and I am unsure what to do since those accounts contain funds. I need your help to merge those accounts. This is my last hope, and I have been sending you messages via email without receiving a reply.

Additionally, I have some suggestions to help your platform become more secure and to make it smoother to prevent people from creating multiple accounts. I would appreciate your assistance in retrieving my money from those accounts.

1
Date of experience: Apr 09, 2025

Hi Louisette Charna,

Thank you for your feedback. We truly understand how upsetting this must be, especially when it involves your funds.

Please feel free to email us at recovery@bcgame.com so our team can take a closer look at your account and assist you further.

We also appreciate your suggestions.

Best regards,
BC.GAME

Withdrawals successful but not credited

Hello, myself Tanushree Das. My game User ID is 38861927. I love using BC games services and its interface but I faced a huge withdrawal issue since last 3 days and total 7 withdrawals got successful but not credited to my bank a single one. It’s just horrific issue I’m facing. I’ll ask BC game to solve the problem as soon as possible. Here are my order Ids- F-1828741014544167930

F-1828741605545122407

F-1828772838727701351

F-1828742809618124903

F-1828894323251793036

F-1828894250667240588

F-1828894217388572556

Please BC game solve my issues. I’m really in trouble! Either ask merchant to credit the amount to my bank account or please refund these fund to my BC GAME WALLET

2
Date of experience: Apr 08, 2025

Hi Tanushree,

Thank you for sharing your feedback. We’re really sorry to hear about the issue you've experienced with your fiat withdrawal.

We want to ensure this is resolved as quickly as possible. Please send an email to recovery@bcgame.com with the details of your withdrawal, and our team will investigate the issue further and assist you right away.

We truly appreciate your patience and look forward to working with you to resolve this.

Best Regards,
BC.GAME

scam alert

i am sending mail from last 3 days reply is always the same "contact live support" . but the live support ain't doing anything they are just a bot replying. BC games do not give shit about your money they are just scamming people in one or another way. very very irritating beting website ever.

1
Date of experience: Apr 09, 2025

Hi Sarthak K ,

Thank you for your feedback. We’re truly sorry for the frustration you've experienced and understand how discouraging it must be. While live support helps with most issues, some cases need direct attention. Please email recovery@bcgame.com with the full details so our specialized team can assist you.

We appreciate your patience and hope to resolve this for you soon.

Best regards,
BC.GAME

I deposited two times

I deposited two times - 500INR and 1045INR in the month of January 2025, no refunds provided still after giving all proofs of payment

Edit: Even after them providing the email for further communication, they dont reply at all, its just a ruse set up by them to make customers feel they actually resolve issues

1
Date of experience: Jan 10, 2025

Hi Nimit Agarwal,

Thank you for your feedback. We’re truly sorry to hear about the issue with your deposits we understand how frustrating that must be.

Please reach out to us at recovery@bcgame.com with your details so we can properly review your case.

We appreciate your patience and the opportunity to make things right. We're here to help.

Best regards,
BC.GAME

These are scammers they place your…

These are scammers they place your deposit on some bonus account. They issue 50% of your deposit but force you to do 100x your deposit in bets to withdraw. On my $500 deposit they credited me $1000 but required me to do a total of $45,000 in bets to be able to withdraw. If I wanted to cancel and just withdraw my deposit then I’d lose my original deposit. In other words it’s impossible. Pretty sure the games are fixed also. Don’t trust them they are scammers.

1
Date of experience: Apr 10, 2025

Hi Benjamin Kolls,

Thank you for sharing your feedback, and we sincerely apologize for the frustration you've experienced with our bonus terms. We understand how disappointing it can be when expectations aren't met, and we regret that your experience hasn't been positive.

Please email our support team at recovery@bcgame.com with the details of your issue, and we'll investigate it further. We value your feedback and are dedicated to resolving your concerns.

Best Regards,
BC.GAME

Account locked out with $10,000 balance

My name is Noah Rupp and my account has been locked out for days with almost $10,000 CAD in it. I have gone to chat and emailed support several times with no response. This is completely unacceptable and poor customer service.

1
Date of experience: Apr 10, 2025

Dear Noah,

We sincerely apologize for the frustration caused by your account being locked and the lack. We understand how concerning this is, especially with the significant funds involved.

We are prioritizing your issue and recommend reaching out directly to our recovery team at recovery@bcgame.com for faster resolution.

Thank you for your patience, and feel free to contact us if you have any further questions. We aim to resolve this promptly.

Best regards,
BC.GAME

My 8000 deposit is not receive in my bc…

My 8000 deposit is not receive in my bc account please help ..Order Details:
Deposit Amount: 8000 INR
Order ID: F-1828929182251876381
Status: Processing
Created Time: 2025-4-9 PM ├Minute: 16┤ ├Second: 27┤

1
Date of experience: Apr 09, 2025

Dear Malik,

Thank you for sharing your experience. We’re sorry to hear about the issue with your fiat deposit and understand how frustrating this can be.

To resolve this quickly, please email recovery@bcgame.com with your deposit details and our team will assist you further.

We appreciate your patience and are committed to resolving this for you.

Best Regards,
BC.GAME

Please diposit my money so bad…

Please diposit my money so bad experience bc game 🙂Order Details:
Deposit Amount: 5000 INR
Order ID: F-1829110697887367597
Status: Processing
Created Time: 11/04/2025, 18:21:34

1
Date of experience: Apr 12, 2025

Hi Suraj,

We’re truly sorry to hear your fiat deposit hasn’t arrived we understand how frustrating that is. To resolve this quickly, please email your deposit details to recovery@bcgame.com so our team can assist you directly.

Thanks for your patience we’re here to help however we can.

Best Regards,
BC.GAME

Deposit issue of Rs 10000

My deposit of ₹10000 is not reflected in my bc account. It's frustrating as it is already more than couple of days.

Order Details:
Deposit Amount: 10000 INR
Order ID: F-1829025355740188595
Status: Processing
Created Time: 10/04/2025, 19:45:05

1
Date of experience: Apr 10, 2025

Hi Ashish,

We’re truly sorry to hear your fiat deposit hasn’t arrived we understand how frustrating that is. To resolve this quickly, please email your deposit details to recovery@bcgame.com so our team can assist you directly.

Thanks for your patience we’re here to help however we can.

Best Regard,
BC.GAME

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