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I’m extremely disappointed with BC.Game. My withdrawal has been suspended without any reason, despite my account being fully verified. I’ve contacted support multiple times and received no clear response or timeframe for resolution.
This is unacceptable. I’ve followed all terms, provided all documentation, and still can’t access my winnings. Transparency and fair treatment are essential in online gaming — unfortunately, BC.Game is failing both.
I urge BC.Game to release my funds immediately or provide a legitimate reason for withholding them. If not resolved soon, I will escalate this to licensing authorities and other consumer platforms.
Hi Sidharth,
We’re sorry to hear about the trouble with your withdrawal. Please be advised that withdrawals can be suspended for various reasons, not just KYC issues. These can include policy violations, password changes, and other factors. Please rest assured that we take your concerns seriously and are committed to resolving this as quickly as possible.
To help us investigate, kindly email us at recovery@bcgame.com using your registered email address. This will allow us to locate your case and expedite the review of your withdrawal status.
Best regards,
BCGAME
