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I’ve been a BC Game customer (User ID 71796582) since early 2025, and despite meeting every wagering requirement for two separate bonuses, my funds remain locked—and support refuses to lift my restrictions or release my free bets.
200% “LCFC” Free Bet: I completed the required 10× rollover entirely on sports markets on April 19, yet the bonus is still “Ongoing” and locked. Support insisted I hadn’t wagered enough—even though my account history shows ten qualifying bets.
Agents repeatedly tell me I must “lift my restriction” without ever explaining what that means or how to do it.
Sports Betting Block: On April 18, my account was suddenly blocked from placing ANY sports bets. A ticket was opened, but after 24 hours there’s been no update or timeline for resolution.
BC Game’s own Terms of Service promise instant release of bonus funds once wagering is complete. I’m left unable to play or withdraw. Proceed with extreme caution: if you value getting what you’ve been promised, look elsewhere.
Hello Customer,
We’re sorry for the negative experience you had with BC.GAME.
We pride ourselves on the integrity and trust of thousands of players within the BCGame community.
The locking of an account only occurs in instances of extreme abuse.
I can see that the decision has been made in your case, but I have sent a message to see if I can help further.
