This business has claimed their profile on our platform. Claimed profiles gain trust by showing authenticity, allowing them to respond to customer reviews and highlight verified information.
The details that have been provided so far by the business to verify their profile.
Fiz uma encomenda e não foi possível inserir o meu NIF para a empresa. Mesmo contactando o apoio ao cliente não foi apresentada nenhuma solução, apenas me foi dito que não têm esta funcionalidade.
Após o sucedido resolvi cancelar a encomenda e também não foi possível reaver o dinheiro, apenas fazem devoluções para que fique a credito para uma futura compra.
Inadmissível. Serviço péssimo por parte desta empresa.
Hello, thank you for your feedback and we are sorry for the inconvenience. Currently, we do not have the functionality to collect VAT information for your organization in order to issue an invoice. We want to assure you that we value your feedback and we have passed your suggestion to the relevant teams. You can choose to receive your refund back to your original payment method or as Temu credits. Temu credits will appear in your Temu credit balance within 3 minutes and can be used immediately. If you choose to receive your refund back to your original payment method, please allow 5-14 business days for it to appear since timing depends on your financial institution. If you need further assistance, please message us through Temu.com or Temu app live chat so we can help you. Best wishes, Temu Team
