This business has claimed their profile on our platform. Claimed profiles gain trust by showing authenticity, allowing them to respond to customer reviews and highlight verified information.
The details that have been provided so far by the business to verify their profile.
Estou à espera da minha encomenda já há um mês , quando devia chegar em alguns dias. Enviaram alguns artigos e o resto não ... para minha surpresa recebi uma outra encomenda que eu não efetuei , onde vem roupa de bebé e escovas para sanitas.
Eu não me responsabilizo pelo engano , efetuei o pagamento para os meus artigo.
Hello, thank you for reaching out and we are sorry that you are experiencing difficulties with your order. If you received the wrong items, you may apply for a refund by messaging us through Temu.com or Temu app live chat. Simply type “wrong item” into the chat, select the item from your order that is wrong, and follow the directions on the screen to complete your refund application. You can choose to receive your refund back to your original payment method or as Temu credits. Temu credits will appear in your Temu credit balance within 3 minutes and can be used immediately. If you choose to receive your refund back to your original payment method, please allow 5-14 business days for it to appear since timing depends on your financial institution. If you need further assistance, please message us through Temu.com or Temu app live chat so we can help you. Best wishes, Temu Team
