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Reached VIP 8 – No Level-Up Bonus, Support Ignoring Me
Username - suresh7425
> I reached VIP Level 8 on BC.Game (Username: suresh7425, ID: 52583233), and I only received the Lucky Spin, not the promised Level-Up Bonus (BCD).
I’ve contacted support multiple times through live chat and email — no response at all. I even waited several days and tried through multiple channels.
For a platform that promotes its VIP rewards, this is very disappointing.
I’ve enjoyed playing here, but this experience is making me reconsider using BC.Game. Please respond and credit the missing bonus
Dear Customer,
Thank you for reaching out to us.
To better assist you with your issue, we kindly ask that you provide us with the relevant information or supporting documents related to your inquiry. Having complete and accurate details will help us resolve your concern more efficiently.
Please reply to this message with the requested information at your earliest convenience. If you have any questions or need help with what to include, feel free to let us know.
We look forward to your response.
Best regards,
BC.GAME Team
