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Very bad experience on this site.Deposits often gets stuck and there is no resolution for 2-3 weeks. Live support
literally takes 10- 15 hours to reply with bogus answers. One of my deposits was never credited despite providing all necessary proofs.So it's a loss without even placing a bet. One of my deposit is still stuck and i don't know if they will credit it or steal it again this time.
Update: That stuck deposit is still stuck and no solution is provided whatsoever. Moreover another 2 deposits also got stuck and now approx 2000 usd is stuck in deposit. I think that the money is gone. It's a fraud platform to lure customers and loot their money. -0/10 stars. Very very very bogus site.
Hi Danny,
Thank you for sharing your experience, and we’re sorry to hear about the issues with deposits. We understand your frustration and apologize for the delays.
To resolve this quickly, please reach out to our recovery team at recovery@bcgame.com with your account details. They will assist you further.
We appreciate your feedback and hope to resolve this soon.
Best regards,
BC.GAME
