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My id 73106957. I registered on this site on 04/21/2025. I made 2 bets, one lost, the other won. To withdraw funds, I was asked to undergo verification. I immediately uploaded my documents. After that, I immediately saw a message that my verification had failed and was no longer available. In the chat they said that I did it 6 TIMES! This is clearly a mistake, I have never registered on this site before. I demand payment of my deposit.
UPD: I contacted the site administration by email, where they informed me that my account was blocked, without explanation. I don't understand this. I deposited $900 on this site, my balance was $800, give me at least part of my deposit, why are you taking my money? I didn't win anything from you.
Hi Nik,
Thank you for your feedback, and we sincerely apologize for the frustration you've encountered with the KYC process.
Please reach out to us at recovery@bcgame.com with more details regarding your KYC concern and withdrawal. We’ll be happy to assist you in resolving this matter.
Best regards,
BC.GAME
