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A warning to anyone using BC Game. This site has major security risks. My 2FA on this site was bypassed by a hacker. Despite reporting it immediately and providing all the info, to date there is not one single response from this company. The hacker was able to lock me out of my account and BC did nothing to resolve this. I have contacted live support many times and basically this company does not have adequate security measures to protect it's players. You leave funds in your account at your own risk here. 2FA means nothing in this site.
Edit: I already gave you all the details on the 4 April as well as filled out the form explaining the hack. How many more times should I email or contact your live support before you do anything? This is ridiculous. To date I have received nothing from you, not even an acknowledgement of my email reporting this. Stop responding here and get in touch directly with the person emailing you.
Hi Astartes,
We’re sorry to hear about your experience. Please email us at recovery@bcgame.com with your case details so we can escalate the issue for investigation. While 2FA provides strong protection, we also urge users to avoid unknown links and never share sensitive information to keep their accounts secure.
Best regards,
BC.GAME
